Privacy Policy

Last Updated: October 2026

Introduction

This Privacy Policy describes how Royal-muse collects, uses, and protects personal information provided through our website and services. We are committed to protecting your privacy and handling your data responsibly.

Information We Collect

We collect information that you provide directly to us when using our services, including:

• Name and contact information (email address)
• Vehicle information (make, model, year)
• Service preferences and booking details
• Communication records related to service inquiries

How We Use Your Information

We use the collected information for the following purposes:

• Processing service bookings and appointments
• Communicating with you regarding your vehicle service needs
• Maintaining records of services performed
• Improving our services and customer experience
• Complying with legal obligations

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and accessed only by authorized personnel who require it to perform their duties.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With service providers who assist in our business operations
• When required by law or to comply with legal processes
• To protect our rights, property, or safety, or that of others

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Withdraw consent where processing is based on consent

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze site traffic. You can control cookie preferences through your browser settings. For detailed information, please refer to our Cookies Policy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Service records may be retained for warranty and legal compliance purposes.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised date.

Contact Information

If you have questions or concerns regarding this Privacy Policy or our data practices, please contact us at [email protected].